Refund policy

Our Promise to You

We want you to absolutely love your Anakiz piece. If for any reason you're not completely happy, we've made returns simple and stress-free.

30-Day Return Window You have 30 days from the date of delivery to return your item for a full refund or exchange — no questions asked.

What We Accept

• Items must be unused, unwashed, and in their original condition
• Items must be returned in their original packaging

Your Options

• 💰 Full refund back to your original payment method
• 🔄 Exchange for a different size, colour, or product

How to Start a Return Simply email us at info@anakizorganic.com with your order number and we'll guide you through the process. We aim to respond within 24 hours.

Return Shipping Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refund Processing Once we receive your return, refunds are processed within 3–5 business days.

Made with love by our family in Türkiye — we stand behind every piece we create. 🌿